Terms of cancellation

 Right of cancellation - You are entitled to revoke the contract in written form (e.g. by letter or e-mail) or - if you have received the item within the stipulated period - by returning the item (undamaged and in its original packaging) within a period of 14 days without stating a reason. The revocation period shall begin upon receipt of these written terms of cancellation, however not before the consignee has received the goods (in the case of recurring deliveries of similar goods, not before receipt of the first partial delivery) and not before we have fulfilled our obligation to provide information in accordance with Article 246, Section 2 in connection with Section 1(1) and (2) EGBGB (Introductory Act to the German Civil Code). The timely dispatch of the notice of cancellation or the item itself shall be sufficient to comply with the period of cancellation.

Consequences of cancellation

In the event of an effective cancellation, all goods and services received by both parties shall be returned and, if applicable, any benefits received (e.g. interest) shall be reimbursed. If you are unable to return the received goods, services and benefits (e.g. benefits of use) in whole, or if you are only able to return them in part or in a deteriorated condition, you shall be obligated to compensate us for the loss in value in this regard. With regard to the deterioration of the item and any benefits received, you shall only be obligated to compensate for the loss in value if said deterioration is attributable to the item being handled in a way that goes beyond merely testing its properties and functionality. “Testing properties and functionality” means testing and trying out the item in question as is possible and customary in a retail shop. You shall be obligated to bear the regular costs of returning the items if the goods delivered correspond to the goods ordered and if the price of the goods to be returned does not exceed 40 euros or, in the event of higher priced goods, if you have not yet made the payment in return or paid a contractually stipulated instalment at the time of revocation. In all other cases, you may return goods free of charge. All obligations to reimburse payments must be fulfilled within 30 days. For you, this period begins once you have sent your notice of cancellation or dispatched the item and, for us, upon receipt of the same.

We would like to draw your attention to the following: there is no entitlement to right of cancellations if:

• the goods have been manufactured according to customer specifications or have clearly been tailored to your personal requirements or are not suitable for returning due to its condition
• you have opened the packaging
• the customer has damaged the goods
• cases fall under Section 312d (4) BGB